Answers to your questionsHere you will find the answers to common questions about Tuplix and the folks who made it. If you know of a question you think should be answered, tell us by using our contact form.
How does it work?
Tuplix allows you to edit the text and images on your page from within the page itself, while retaining the styling that was intended by the designer.
A designer inputs the page to edit by supplying a few pieces of information about the page such as its URL, ftp path, ftp user account to retrieve the file.
Next the designer supplies the css class names that will define editable regions.
Your editable content here...
</div>Sample Penny<div class="contentPurse">
Page content that is not editable</div>
<h1 class="editableContent">My Header</h1>
<img src="/some/image/file.png" class="editableContent" />
Your editable content here...
Sample Purse with Pennies!
Purses and Pennies describe the two types of editable regions that a page may have. Pennies are content chunks that are editable inside the Visual Editor, while purses are containers for none, one or many pennies. Everything within a penny is editable, whereas only designated portions of a purse may be editable. For instance, a page might have one purse that is atag with the class name "myPurse", and three pennies (some within the purse, some without) with the class names, "myPenny1", "myPenny2" and "myPenny3." Of course the class names may refer to more than one purse or penny on the page.
Purses and pennies are essentially html nodes within your webpage. Any of the following tags may be purses and/or pennies:
<td>, <tr>, <a>, <img>, <span>, <p>, <div>, <h1>, <h2>, <h3>, <h4>, <h5>, <h6>, <ul>, <ol>, <li>
Both purses and pennies are designated by their css class name. This class name may have already existed inside your web page, in which case you need make no modifications to your web page. Or, a class name that you create may need to be added to the webpage, if you did not have one already.
Once the page is inputted into the system, then it is ready to be processed. This takes less than a minute as Tuplix fetches the file from your webhost and parses the page.
After the page has been processed, it is ready for the Visual Editor. Simply click on the Tuplix logo next to the page name, and you will see your page inside the visual editor.
This is where the casual author will spend the majority of his or her time, within Tuplix. The visual editor allows you to modify page content. When you first come into the Visual Editor, you will see a header bar with the Tuplix logo and a few buttons. Your webpage will be shown below, with all pennies highlighted with a pink dashed border.
The actions you can perform from the buttons at the right-hand corner of the top of the page are as follows:
- View Pennies: Highlights all pennies with a pink dashed border.
- View Purses: Highlights all purses with a pink dashed border.
- Preview: Removes any highlighting.
- Save Draft: Saves any modifications you have made to the content. This does not save the modifications to the webpage's live location.
- Publish: Publishes the draft to the webpage's live location.
- Back to Admin: Exits from the Visual Editor and returns you to the View Pages List.
- Oops!: Once you modify content, you may undo your modification by clicking this button. This button only appears after a modification.
- Click on a highlighted penny: This brings up the penny editor. It is a simple wysiwyg that allows you modify content. If you are editing content within certain html tags, such as
and , the editing functions are pared down. For instance, bulleted lists are not available. Images and links bring up secondary windows.
There are two types of pennies that are exceptions to the above. If you click on an <img> or <a> penny, you are not presented with the penny editor. Instead it will bring up the image or link window immediately.
- Click on a highlighted purse: This brings up the purse manager window. You have three options: "copy purse," "copy purse & show pennies" and "delete purse." "Copy purse" causes the entire contents of the purse to be copied and pasted into the webpage, directly after the original purse. "Copy purse & show pennies" does the same, except that pennies will be highlighted as soon as the purse is copied. "Delete purse" will remove the purse from the webpage.
What browsers are supported?
As of May, 2013, Firefox 1.5.x or newer on any operating system. We are very close to releasing full support for IE 7.x or greater (Windows), and Safari (Windows & Max OSX.)
How much does Tuplix cost?
We offer several options to choose from. Our prices start as low as $10/month for our Basic plan, and go up to $115/month for our most flexiable Ultimate plan. You can start with a Free, no cost account to try before you buy. See all of our plans for yourself.
How can I contact a human?
When you sign-up for a pay account you may contact our support team via email. If you purchase the "Ultimate" plan which grants you the ability to actually speak to our team on a toll-free number!
Anyone may also contact us using our on-line contact form. (Note: We try our hardest to answer all support emails. However, paying customers' inquiries will be given higher priority.)
What happens if I want to cancel my account?
Simply log into your account and click on the "Account" tab. There you will see the link you will need to click to cancel your account. It really is that simple. The information that we have on file for you will be removed. You no longer will be charged your monthly fee (if you have signed up for a pay account,) and you can go about you life as normal. We will never spam you in the future.